Privacy Policy
Effective Date: 2025-05-24
1. Information We Collect
We collect the following types of information through our website and marketing channels:
a. Personal Information You Provide:
- Name
- Email address
- Phone number
- Address or service location
- Project details or messages (submitted through forms)
b. Automatically Collected Information:
- IP address
- Browser type and version
- Device information
- Referring website
- Pages visited on our site
- Time spent on each page
- Clickstream data
- Location information (if enabled)
c. Information from Marketing Platforms:
- Anonymous demographic and interest data (from tools such as Google Analytics or Facebook Insights)
- Ad engagement data (e.g., which ads you clicked or responded to)
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to inquiries and provide estimates
- To schedule and communicate about services
- To improve our website, blog content, and user experience
- To analyze website performance and traffic
- To personalize and target our marketing campaigns
- To comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third-party vendors (such as website hosting, analytics, and marketing partners) who help us operate our business and website
- Legal Authorities: If required to comply with laws or respond to lawful requests
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies (e.g., pixels, tags) to:
- Recognize returning visitors
- Measure the effectiveness of our marketing campaigns
- Provide analytics on user behavior
- Customize content
You can control or disable cookies through your browser settings.
For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
5. Google Ads and Social Media
We use Google Ads, Facebook, Instagram, and other platforms to promote our services. These platforms may collect information via cookies, pixels, and similar technologies. Your interaction with these platforms is governed by their respective privacy policies. You can manage your ad preferences through:
- Google Ads Settings: https://adssettings.google.com/
- Facebook Ad Preferences: https://www.facebook.com/adpreferences/ad_settings
6. Your Rights and Choices
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or outdated data
- Request deletion of your data (subject to legal obligations)
- Opt out of receiving marketing emails (via the unsubscribe link in our emails)
- Restrict or object to certain data uses
To make a privacy-related request, contact us at:
support@navigatorsf.com7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access. However, no method of transmission or storage is 100% secure.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If we become aware that we have collected data from a child under 13, we will delete it promptly.
10. Third-Party Links
Our website or blog may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Navigator Stone and Fence
support@navigatorsf.com